Managed Support & Helpdesk (1st & 2nd Line) - Workstation (Cloud Desktop Use Only) per device, per month) Description · Reporting on user risk

·         Reporting on user risk scores and organisational posture

·         Review and optimisation of mailbox configuration

·         Setup of phishing simulation campaigns

·         Investigation of service-related incidents

BX-2000 Series

Managed Support & Helpdesk (1st & 2nd Line) - Workstation (Cloud Desktop Use Only) per device, per month) Description · Reporting on user riskPrerequisites Supported manufacturer desktop computer (e. g. Dell). Supported Windows operating system. Device intended for cloud desktop platforms such as Microsoft Remote Desktop or Citrix. Reliable internet connection suitable for cloud desktop access. Hardware must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Administrative access required for setup and ongoing management. Setup